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FAQS
Frequently Asked Questions ...
1. | Where are our Terms and Conditions? | Well, here for a start. You can also find them under SERVICES, and you can read them from the shopping cart pages. They're all over! |
2. | How do we send goods purchased on line? | Everything is send by Royal Mail except for packages which are too heavy for the mail. Those packages are sent by courier. |
3. | When do we despatch your goods? | As soon as we can, and never more than 48 hours from you plaincg your order without us contacting you. The vast majority of items purchased on line during a working day are despatched on the same day. If there has to be a delay for some reason, we will contact you to discuss the situation! |
4. | Will we cut fat quarters for on line fabric purchases? | Yes, if you ask us to. In fact, if you buy 25cm of fabric on line, then we will assume that you want a fat quarter unless you tell us otherwise. If you buy, say, 50cm and want it cut as fat quarters, let us know. |
5. | What do we charge for shipping? | It's all here in the shipping info page! |